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SD card not recognised after updating software

SOLVED
MichaelSL1
Visitor

SD card not recognised after updating software

Hi. I have updated my Xperia Z2 to latest firmware and now my SD card is not recognized by phone. The card works ok with laptop. I have backed up the data, formatted the card and tried again: no luck.

49 REPLIES 49
Vizly
Visitor

But as it says that i will lose my internal memory stuff....i dont want to lose any thing...plzz give another alternative.... Plzzzz
Rickard
Master

@Vizly

Can you please try my suggestion here and see if that helps?

http://talk.sonymobile.com/t5/Xperia-Z5-Z5-Compact-Z5-Premium/SD-card-not-readeble-after-the-Update-...

Please note that it will delete all data on your SD card so first make a backup of any data you want to save from it.

Vizly
Visitor

Nothing happened with what u said it's still not detecting it.....I sent whole night on that stuff
Rickard
Master

@Vizly

Would it be possible for you to take a log from your phone and send it to me?

To do this:

Settings > About phone > Build number, tap 7 times on the build number
Go back to Settings and select Developer options and turn on "USB debugging". Then tap "Logger buffer sizes" and set this to "4 M".
- Restart the phone with the SD-card inserted
Settings > Developer options, select "Take bug report". When the report is ready (may take a minute or so) you get a notification that you can tap and share to Google Drive. Please send me a link to this file in a private message.

Vib
Visitor

If any one has faced the same problem, please help me how to solve it.
Thanks in advance
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Uliwooly
Expert

@Vib

Could you test the SD card with a different phone? can you test a different SD card with your phone?

Vib
Visitor

@uliwooly:

I have already tested a different SD card with My Xperia Z2 phone and it's working completely fine.

The current existing SD card, which were working properly before the upgrade, now is not able to be detected by the phone anymore.

If you know the solutions from anywhere, please update me.

Thanks

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Uliwooly
Expert

@Vib

can you test the SD card with a different phone?

Raniamajali
Visitor

Hey all,
I've recently updated my android version to marshmallow 6.0, after the update the phone can no longer detect the SD card. I tried to put the card on another mobile phone and it worked just fine.
Any suggestions on how to solve this pleaee?
Steveixvii
Visitor

same issue, my sandisk sdhc works on pc but is not detected by z3c... but an other sd is detected..... very good sony...