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SD card not recognised after updating software

SOLVED
MichaelSL1
Visitor

SD card not recognised after updating software

Hi. I have updated my Xperia Z2 to latest firmware and now my SD card is not recognized by phone. The card works ok with laptop. I have backed up the data, formatted the card and tried again: no luck.

49 REPLIES 49
CameronT
Champion

@Vizly,

Welcome to the community.

Can you please try starting your phone in safe mode and see if the issue persists?

Vizly
Visitor

Tried using safe mode bt still not detected
CameronT
Champion

@Vizly,

Do you have another SD card that you can test in the device?

Vizly
Visitor

Yup i mentioned earlier that its working in another cell
CameronT
Champion

@Vizly,

I know it is working in another phone, but does your phone detect other SD cards?

Vizly
Visitor

My sd card us working in another cell nd another sd card is working in my cell.....but the problem is my sd card is not working in my cell....... Plz get me out of this.....
CameronT
Champion

@Vizly,

Interesting, so another SD Card will work in this phone, but this one will not?

It sounds like the SD card may be the issue. I recommend backing it up and reformatting it.

For your phone, try performing a software repair to re-install the update. 

Vizly
Visitor

How do i do software repair?? you havnt mentioned any thing.... How to do it?? and the link neither described any thing about the software repair
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Qatrium
Expert

CameronT
Champion

@Vizly,

Sorry I attached the wrong link I have fixed it now. Thanks @Quester!