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Xperia Z Sim Card Not Detected!

Mohammed_Eliyas
Visitor

Xperia Z Sim Card Not Detected!

Hi,

I have Xperia Z , All of Sudden my Phone Stopped Respoding and Need to Reboot the Phone and after rebooted still the same. I have tried inserting another SIM , But this time the Phone reboot automatically after i insert SIM. and my Device Locks ny Mcafee. Device works fine Without the SIM Card. I dont have the SONY service center here.

Error: red "X"  on the SIM and same for the signal.

Checked there is no issues with the SIM.

I was using the Phone for past one month with no issues. Does factory reset would resolve the problem?

Any help on this Regards 

44 REPLIES 44
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_alexdon_
Expert

You should get another micro SIM.But try a software repair also:

http://www.sonymobile.com/gb/tools/update-service/

alexdon
Mohammed_Eliyas
Visitor

Thanks, I done the Update/repair through the PC Companion, Software has updated sucessfully, But still SIM card is not detecing , Red Cross shows in the Startup screen. Any other way to check whats the problem?

I tried the same sim on another Phone, Its working fine, So i can confirm there is no problem with the SIM card.

Regards

Mohammed Eliyas

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_alexdon_
Expert

I think it might be related to your device.But did you insert it correctly?

alexdon
Mohammed_Eliyas
Visitor

Yes, When i insert the SIM, device Says SIM intersted Restarting. Once the Device booted, SIM Card Wont display (Red Cross Mark) Aftre few minitues Device rebooted automatically until i remove the SIM from the device.

Regards

Mohammed Eliyas

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_alexdon_
Expert

Stop by a sony service.

alexdon
Mohammed_Eliyas
Visitor

Is there a chance of SIM lock on the device? Yes last option to Sony Service.

Thanks

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_alexdon_
Expert

SIM lock on the device?You mean the device won't read the SIM because it is locked?But you said before it worked.

alexdon
Mohammed_Eliyas
Visitor

Yes device was working well, Untill last week like i said, it happened all of sudden, The reason of asking , on one of the blog it said to check the SIM Lock might be the reason,

Type *#*#7378423#*#* and then select service info and Sim Lock , the results is just "?" on all the Values.

Regards

Mohammed Eliyas

profile.country.RO.title
_alexdon_
Expert

That is not normal.Did you flash your device?

alexdon