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Hello, I purchased a Sony Xperia XA Ultra from Best Buy while I was on holiday in the States. Now I am back in Bulgaria and I have a problem with the battery - it takes approximately 3 hours to charge, gets stuck on 99 percent, not 100. Then I use it for facebook and messenger, viber etc and in matter of a few hours it is dead and that is over Wi-Fi. I don't know what to do, in order to use my warranty I probably have to live in the States, but I dont. What do I do? Thank you in advance!
Solved! Go to Solution.
We cannot guarantee the functionality of third party products, and I have no way to test if this is the case or not. Try the steps I mentioned above, apps can slow down the charging significantly.