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Xperia ZL update problem, Please help

SOLVED
Rohhaan96
Visitor

Xperia ZL update problem, Please help

I recieved a notification on a new system update yesterday night, i followed the intrusctions and said the update would take approximatley 49 mins to complete. It finished installing the new update i guess but took a little more than 49 mins and went on to reboot my phone. The problem is tht its stuck on the boot screen, the part where it moves in waves. I waited one whole night (around 6 hours) and its still there. I cant turn off my phone using the regular on/off button, instead i have to open the back and reboot it with the other off button for emergencies i guess. Plz help, it would mean a lot

1 ACCEPTED SOLUTION

Accepted Solutions
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_alexdon_
Expert

Connect to wall charger,keep it connected for 1-2 hours,repair with sony update.

alexdon

View solution in original post

9 REPLIES 9
profile.country.RO.title
_alexdon_
Expert

Connect to wall charger,keep it connected for 1-2 hours,repair with sony update.

alexdon
Rohhaan96
Visitor

How do I repair with Sony update? Its not evn turning on, its stuck at boot

profile.country.RO.title
_alexdon_
Expert

http://www.sonymobile.com/gb/tools/update-service/

Download,install,open and follow the steps provided.Backup your data before doing the repair.

alexdon
Rohhaan96
Visitor

Ok, ill try, charging my phone now. How long does this process usually take?

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_alexdon_
Expert

Not that much,if you have a good internet connection and a good pc,it should be under 30 mins.

alexdon
Rohhaan96
Visitor

Thank you very much for helping, ill let you know if it works! 

profile.country.RO.title
_alexdon_
Expert

Sure,keep us updated.

alexdon
Rohhaan96
Visitor

Thank you so much dude! It worked! Thank you for the quick responses and explainations!

profile.country.RO.title
_alexdon_
Expert

You are welcome.

alexdon