Share your experience!
Solved! Go to Solution.
did you compare the jack connector of yours with them from your friend? about how you describe the problem... I think the issue is exactly there. Watch the state of the "3 lines" of the connector for example.
The problem can be simply like yours is a "bad sample"... as they were answering to you before, give it back to who sold to you (substitution) or to Sony support to fix it