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camera issues

SOLVED
Aky1
Visitor

camera issues

are some shots taken by my camera during night time with flash and without flash.DSC_0007.jpg

DSC_0008.jpg

Both image were taken art same time using auto mode. Does any one have similar problem our is it my device.

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

do you have a protective case and/or film ?

View solution in original post

9 REPLIES 9
profile.country.GB.title
Uliwooly
Expert

do you have a protective case and/or film ?

Elias--
Visitor

YES!, I've had this problem since the first day I got it and took a group photo.
It was pretty embarrassing since I was supposed to be showing off my new phone.

Happens without the case as well, I also have a protective film on the back but I don't see how that could change things.

Does anyone know how to fix this or is this a hardware problem specific to us?

profile.country.GB.title
Uliwooly
Expert

I've seen this before with other users, on different Xperias, if your finger or anything its closer to the flash or even the camera/lens you will get that type of pictures

Elias--
Visitor

Thanks for the advice, but I just tried taking photo's without anything near back side of the phone (including my fingers) and the flash still takes up the right side of the picture

profile.country.GB.title
Uliwooly
Expert

that's odd, try to do the same outdoors. so there is NOTHING on the camera nor the flash? not even a cover film?

Elias--
Visitor

I had a very thing screen protector on the back of the phone but it didnt cover the flash or the camera. Took it off and gave the phone, gave it a clean and the flash mark went away (for now?). I'm pretty amazed, how could such a thin screen protector make a large flash mark? But this also means I won't be able to protect the back of my phone now

profile.country.GB.title
Uliwooly
Expert

I told you, it was the film, you can protect it but make sure that the film its not as close to either the camera lens nor the flash.

Vanciurea
Visitor

Hi,

I have a big problem with my Xperia Z. The quality camera is very low. I checked the phone imei and it seems to be genuine.

The pictures seems to be taken with a vga camera.  The camera settings are on superior auto mode. 

What can I do?

Please help me!

profile.country.RO.title
_alexdon_
Expert

Settings-apps-all-camera,clear data and cache,restart the phone.

alexdon