Remote control button help..

[Jules24]

Hello I wonder if anyone can help me… I’m trying to pair a new wireless turntable with the Sony soundbar. The turntable is Audio-Technica AT-LP70XBT, the sound bar is Sony HT-CT780, the remote is RMT-AH103U (Sony). When the sound bar is on ‘BT’ setting and asking if I wish to pair with the turntable (which it has correctly found), there’s no ‘enter’ button on the remote to press ‘pair’, so the question keeps disappearing and the tv comes back on…. Could anyone please tell me where the ‘ok’, ‘select’, or ‘enter’ function is on the remote? I’ve looked at several manuals and can’t find the answer, so am unable to pair the turntable to the sound bar - thank you

[royabrown2]

@Jules24 

Have you tried pressing the Bluetooth button on the remote one further time?

[Jules24]

I did try that thank you, but that didn’t work…

[TheGOAT]

@Jules24 Try resetting the soundbar: https://www.sony.co.uk/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speak...

[Jules24]

Thank you for your help - I ended up going into Richer Sounds in the end and have to say they were really helpful. Am now connected to Bluetooth…!…

[royabrown2]

@Jules24 

For posterity, and others who may follow with the same issue, what was the solution Richer Sounds found for you?

[Jules24]

To be fair, I didn’t find an answer to the remote issue but they explained it was kind of irrelevant as the message on the tv was coming from the tv, which itself had Bluetooth enabled and wasn’t what I needed to connect to… the soundbar has a pairing button on the back of it which you need to press when in ‘BT’ mode, it then flashes blue. Then you press the pairing button on the turntable so it flashes red and blue, and they can connect to one another as they are both in pairing mode. When they have connected, the light on both devices turns a solid blue. I also had to disable Bluetooth on my phone as it was interfering with the other two devices being able to find each other. I also had to move the turntable to be nearer to the tv, <5m away. A case of too much interference all round… they explained it very simply and even then if I couldn’t manage, to take both devices in to the shop and they would do it for me… very good service I thought.. would definitely recommend…