Phone blocked

[danroc]

 When my phone boots up, it asks me to type my password to decrypt the storage, I never used a password or encryption. And it also makes a tac tac sound when waiting for the password...

[_alexdon_]

How come you have never encrypted it but still got this?Do you use some antivirus or so?

[danroc]

The mcafee antivirus was installed but before this problem all programs mcaffe included showed at screen an advice of not working one by one

[_alexdon_ · Accepted solution]

I think you should run a software repair:

http://www.sonymobile.com/gb/tools/update-service/

[danroc]

Thank you! I'll try it now