my xperia l wont turn on

SOLVED
rururawrr
Visitor

my xperia l wont turn on

when i use my phone suddenly it shows nothing. when i try to remove the battery and turn it on it just show the splash screen and wont get back to the homescreen. i just bought this phone in july, what should i do? thank you in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
Alexander1
Champion

I suggest that you first of all try to repair the phone software using Update Service: 

http://www.sonymobile.com/global-en/tools/update-service/

Follow the instructions in the program. The phone shall be turned off when you do this. 

If the problem still persists, I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information: 

http://www.sonymobile.com/global-en/support/contact-us/

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3 REPLIES 3
G_Dragon
Visitor

What do u mean by splash screen? 

rururawrr
Visitor

oh im sorry. it's the glowing xperia animation after we turn on the handphone.

Alexander1
Champion

I suggest that you first of all try to repair the phone software using Update Service: 

http://www.sonymobile.com/global-en/tools/update-service/

Follow the instructions in the program. The phone shall be turned off when you do this. 

If the problem still persists, I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information: 

http://www.sonymobile.com/global-en/support/contact-us/