HT RT5 Soundbar Stuck on HELLO

profile.country.GB.title
camelice
Explorer

HT RT5 Soundbar Stuck on HELLO

I have loved my soundbar for the last 3 years of 5.1 superb sound . Yesterday i switched it on and was greeted with the  ' Hello ' light on the front ...There is nothing on the TV , no response from the remote & I have tried every button combernation to try & reset it ......Nothing works ..I have just phoned the Sony service centre and they want £25 to diagnose it , then a charge to fix it . 

 

I am sure it cant be that involved to reset it ....

 

Any advise please ...

2 REPLIES 2
profile.country.IT.title
Marino.Manolo
Genius

Have you tried to keep it unplugged for even more than 10 minutes?

Manolo



profile.country.GB.title
camelice
Explorer

Hi yes , I have tried every morning ...

Nick