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Sony dsc hx99 camera

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Mellb31.
New

Sony dsc hx99 camera

Hi,

 

can anyone help me please , my camera won’t save pictures that I have taken as when I do playback there is nothing there ?

 

what am I doing wrong ?

 

thanks 

1 REPLY 1
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danardeng
Contributor

I think that you have this option active https://helpguide.sony.net/dsc/1820/v1/en/contents/TP0001850447.html

and you have a problem with your flash card.

 

Try to extract and reinsert the card. Be sure that it isn't protected https://www.sony.com/electronics/support/memory-cards-sd-cards/sf-g128t/articles/00067190

Do you had formatted inside the camera or outside (on a PC)?

Anyway, try to format again with the camera https://helpguide.sony.net/dsc/1820/v1/en/contents/TP0001827060.html

 

If you have still the issue, you have to chande the flash card with a new one.

If you have still the issue, try to fully charge the battery and initialize the camera https://helpguide.sony.net/dsc/1820/v1/en/contents/TP0001827069.html

 

If the issue is still present, probably there is a damage on the main board of the camera (flash card slot or some internal component)