KD-55XF9005 Picture distortion

[Blumine1818]

I'm getting distortion on this TV which only occurs when watching YouTube, Netflix or any similar source.

It does not happen watching Virgin Media or bluray.

The picture occasionally splits in 2 and/or distortion appears at the bottom of the screen.

Either a black bar at the bottom of the screen with a little of the image underneath, or a stripe of distorted colours at the bottom of the screen.

[Sean_Mc]

Hi there,

Please see the following troubleshooter for help with picture issues here.

Best wishes,

Sean 

[Blumine1818]

Thanks Sean

I rang Sony Support and did a system update.

All has been fine since.

Paul

[DarranA]

Hi Blumine1818,

Glad to hear you got the issue resolved. I will let Sean know.

Regards,

Darran

[Blumine1818]

Hi

Ironically the problem has returned this evening!