keyboard typing problems.

[Tonyblue]

Hi I've been having problems with the keypad/board on my xperia z3. It's become vague when typing as If my fingers have doubled in size and the wrong letters are coming up. Such as press the U key and I'll get either Y or I. The W key has simply ceased to work at all now.
I've read the articles where it says go into settings, select apps and then all, thats where I come a cropper. I don't have the all bar.
Where do I go from here? Many thanks.

[Piotrek2]

I've got exactly the same problem.

The phone is in great condition, I've used Case-Mate hard case and dedicated glass. The screen isn't broken or even scratched.

I've used many phones made by other producers and never had a problem like that. When new, it was one of the most expensive phones on the market...

Sony how can you help?

Best regards,

Piotrek.

[ivipivi]

I'm having the exact same problem with my Z3 from yesterday.

Sony, can you resolve this? Sooo annoying!!!

[Sylvia3]

I am jhaving the same priobnlrem qwiyh my keyboard. It's as if it's super sensitive re and there aitocorrtwect has gone hayqwierwe.

I nwrwrred a fix!! 

Also can't ssdo sumbols such as reexclasmation. Point from main keyboard.

I have left words unchanged so you you can see the problem. 

[Wilmaschra]

Here type problems too.

[Simon1969]

Hi jake - I have this problenm too. Ran the test and there is a thin area (2 mm) along edge of screen lower right side which does not pass - which is why I cannot type 'p' easily (unless I turn on side - but then the delete key doers not work). its not completely lost -but very hit and miss from hour to hour whether i can use the keys at the very edge of screen. Do I take it back to the shop? (Currys UK)

[Rahdo]

This has just started happening with our Z3 as well. I don't think it's a software problem because 

1) only the H and B key are affected by the issue

2) if i rotate the phone to landscape, all they keys are fine

So that implies there's something wrong with the touchscreen itself at the spot where the H and B keys are in portrait, no?  Maybe not, because on the numbers/symbols keyboard, all the keys work fine, even the ones in the same spots as the H and B.

I've tried running in safe mode, and uninstalling the keyboard software updates, but it's still a real problem, and has made the phone practically unusable for texts. I really hope Sony has a solution for this! 

[arrgggh]

Same problem on my z3 in portrait mode, letters h and b effected, clearly a phone problem rather than softwhere. What are you doing about this sony?

[Swiv1]

I have the same problem..

It seems to have happened quite recently and only affects the 'W' key.

I've marked the region of the screen where the 'W' sits.. I rotate the phone to get 'W' to work, however the screen responds in other apps where the 'W' sits in portrate mode..

I think this has to be a software issue..

[Alexa92]

Hi! 

Could anyone solve this problem? Really annoying..

Many thanks. 

[Porti_ec]

Samw here, any solution yrt?