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Camera error

도연초
Visitor

Camera error

카메라어플 실행시 '알수 없는 오류' 메세지가 나오고

엑스페리아 컴페니언에서 복구 실행시 복구 오류가 납니다 카메라어플 빼곤 모든게 정상작동 합니다

When I run the camera app, I get an 'Unknown error' message

I am getting a recovery error when running recovery from XPERIA COMPILER. Everything works fine except camera application.

-GT

23 REPLIES 23
brian1379
Visitor


@Sethuna wrote:

My God, I have the same frustrating problem. It Wegmans Connect happened to me since the last update (along with a microphone problem) . The camera becomes unusable and I'm not talking only about the app but the camera in general. Can't use it on any social media apps, not even on the Xperia Tests in settings. I did 3 software repairs through the Xperia Companion app and it fixed the problem but only for a couple of days. After that the camera dies again, along with the flashlight (can't open that either.) This is what I get;Screenshot_20190417-045158.png



hello

just one software update and gonna work like charm

You can update manualy with pc.

Thank you

ElieLM
Visitor
Jimbobpies
Explorer

I have managed to fix this problem. Goto settings > apps & notifications

Then see all apps

Then top right 3dots show system

Scroll through and find camera clear storage

Do the same with camera Common and  camera extension

Now restart the phone! 

This should solve this issue! 

profile.country.GB.title
Millindollermax
Explorer

Hi, I brought the same phone today with the same problem, go into settings, go to camera, go to clear data and catch, clear the catch, then clear the data, it will ask if sure, say yes, exit and close, open camara, done, hope this helps all with the same problem, 👍