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Transferring video files from SD card

DerekB
New

Transferring video files from SD card

I have a x6300 camera purchased in 2017, Recently when connecting to my laptop with a USB cable a continual pinging noise commences and the files cannot be transferred. Prior to this I have had issues with the laptop recognising the SD card when connected.Any help would be appreciated.The files are all video MP4.

2 REPLIES 2
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Lord_viridis
Expert

Constant pinging is a sign the connection is not constant, usually one or both of the usb ports either have debris in them, or have got a fault. It can also be a dodgy cable.

Have you tried a direct usb SD card reader?

 

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SkyNet404
Specialist

Yea I agree, if it keeps pinging real quick it usually is the USB cable, so I also recommend testing different cables and ports, and if it's still the same then yea it's best to use a card reader.