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Netflix doesn't play any content on my kdl43we750 tv

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sarkoviagi
New

Netflix doesn't play any content on my kdl43we750 tv

Although I can enter netflix 

account an can search on it on my TV, I can't watch any content. The problem is with TV (I think) because netflix works on my laptop and my phone. Everything was OK, the problem started about 2 weeks ago. Do you have any ideas what to do? Thanks

 

1 REPLY 1
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Joe_Dohn
Specialist

Do you have the latest update installed on your TV? (v8.582, according to Sony: https://www.sony.co.uk/electronics/support/lcd-tvs-we75x_w75xe-series/kdl-43we750/downloads/00016762)

 

You can also try fetching all of the latest updates for the apps afterwards using the Refresh Internet Content option in your settings in case the update doesn't fix it.

 

- J.D.