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Zebatical
Explorer

Blocky image when there are fast moving clips

Dear Sony,
I just bought a Sony Bravia 49XE70xx. I have a problem when Im using my netflix and television connections (both direct cable no wifi) when the image is slow (for example a person) it's chrystal clear image but then when the character starts moving quickly on screen it gets so blurry and blocky. This is also the case with space battles etc in movies. It makes the movies unwatchable, Im really doubting to send the tv back, because a tv at this quality should not have these issues.
I already tried:

1. Rebooting the TV with 60 seconds of power

2. Downloading and installing latest service update

 

Any clue? Is this a known issue? Any help would be greatly appreciated!

Best regards,

A troubled new Sony Bravia owner..

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