XH900 Flickering line of pixels when viewing Dolby Vision Content

[simplytoddy]

just like to report an issue following the firmware update (however not sure if related) that my brand new week old XH900 has a line of pixels that flicker when viewing Dolby Vision content in the native Netlfix and Disney+ apps. 

I'm not sure if this is software or hardware related? 

(Please see attached photos)

123139895_3601469163255257_1883457371956865508_n.jpg123137477_353677079057432_5687427051676347094_n.jpg123162223_3365931706965324_9032053854495074247_n.jpg

[Peter_S.]

Hi simplytoddy,

Could be a technical issue too. So I would recommend to contact the Sony support.

Cheers

Peter

[simplytoddy]

Hi 

I raised the issue with support back on the 1st of November so far no response

Power cycling fixes the issue however it has since come back across more areas of the screen and is now also visible when not viewing Dolby vision content.

Im extremely disappointed