Network connection issue - TV kdl32wd751

[Morenag]

My tv is not connecting to the network. It used to but after a network update , it’s not detecting the modem anymore. 

I switched it off and back on 

everyrhing else is connecting fine ( phone, tablet, laptop). 

I’ve entered modem name and password manually but I get a connection failure result saying : wireless device on tv not accessible; local access failed; internet access failed. 

Can you please help?

thanks a mil

m 

[EdwinaU]

Hi Morenag,

Thanks for joining the community.

There's a list of troubleshooting steps here to help get your network started. Please try these and let us know how you get along.

Best wishes,

EdwinaU