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2015 Bravia Android TV Issues

NickCo1979
Member

2015 Bravia Android TV Issues

I thought I'd create a generic thread to cover off the issues being encountered on the 2015 Bravia Android TVs. I've listed my issues below with fixes / workarounds and responses from support. All comments and solutions welcome!

 

 

1) Hot Swap HDMI doesn't work - manifested by no input on HDMI channels 2, 3 and 4 on the KD-49X8305C. Workaround - reset the TV, either by holding down the remote power button for 5 seconds or by switching the TV off at the wall and then back on again. Further details on this thread: https://community.sony.co.uk/t5/televisions/kd-49x8305c-hdmi-2-3-4-inputs-not-working/td-p/1944435

 

2) HDD Recording doesn't work - error message states a system update is required but none is available when checking. Hopefully this will be fixed soon by a firmware update.

 

3) Netflix App doesn't work - this seems like the app has been deliberately disabled. So far a support case has only recommended that a factory reset be performed (took two days to get to that cracking piece of advice.....), with no improvement as a result. A temporary (albeit for advanced users only) workaround is provided by MikeLothian on this thread - https://community.sony.co.uk/t5/televisions/netflix-support-for-kd55x8509c-android-tv/td-p/1945360 

 

4) Sound lag and performance issues after the TV (KD-49X8305C) has been on standby for a while - manifested for me as stuttering and sound / picture sync issues in all apps (youtube, amazon instant video etc) and HDMI sources (PS4, seperate YouView box etc). Hopefully this will be fixed in a firmware update, at the moment workarounds involve either changing channels to get the sync to work or in my case having to turn the TV off and then on again at the socket.

 

As stated previously, all comments welcome. Personally I'm willing to give Sony a couple of weeks to fix this, but if it's not done soon I'll be sending my new TV back for a refund as it's not really fit for purpose.

6,373 REPLIES 6,373
Anonymous
Not applicable

Hi all

 

Just to clarify, this update is for:

  • 2K (W Series) - UK and EU
  • 4K - UK Only.

 

 

Cheer

Tarzion
Member


@NPatri wrote:

Thank you @Tarzion, but changing the link to .ie takes me to UK version...


http://www.sony.ie/support/en/product/KD-65X9005C

Tarzion
Member


@Quinnicus wrote:

Hi all

 

Just to clarify, this update is for:

  • 2K (W Series) - UK and EU
  • 4K - UK Only.

 

 

Cheer


Thank you..

 

I am pretty sure I saw the same update on the IE site..

profile.country.GR.title
NPatri
Member

Thanks but this takes me to the old version... My tv is a 4K, so no treat for me...

Anonymous
Not applicable

@Tarzion _ Your Welcome.  I should have posted that info originally :slight_smile:

waynefatboy
Explorer

Anyone know why u can't assign the TV button to goto an hdmi port with the UK firmware but u can with eu firmware?

profile.country.GB.title
Risc0n
Contributor


@Quinnicus wrote:

Hi all

 

Just to clarify, this update is for:

  • 2K (W Series) - UK and EU
  • 4K - UK Only.

 

 

Cheer


Super, is this over the air as I am at work? 

 

Also so does this fix the full screen 3D pop up and will I be able to upgrade to the UK version from EU 3169?

frankie1g
Member

He says 4k as well but does that meet not x 4k tvs


Sent from my Samsung device
profile.country.GB.title
Risc0n
Contributor


@waynefatboy wrote:

Anyone know why u can't assign the TV button to goto an hdmi port with the UK firmware but u can with eu firmware?


You need to disable Youview.

Anonymous
Not applicable

It will also be released via OTA as well today.