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USB port liquid or debris alert on and off continuously

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SteveF
New
September
September

USB port liquid or debris alert on and off continuously

I am unable to stop the alert telling me the USB port is disabled and then enabled. The phone will not charge unless rebooted with the charging cable in. I have tried hard reset and that hasn't fixed it. Also tried stopping the USB app in systems but that hasn't worked. Nothing in the USB port as far as I can see

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Altiar
Community Team
Community Team
September
September

@SteveF Can you tell us the model name of the device so we would be able to check it as mentioned here?

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profile.country.GB.title
SteveF
New
September
September

QX-BT52 Xperia L10 I believe 

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EMS_MO72
Community Team
Community Team
September
September

Hey @SteveF 

 

The XQ-BT52 refers to the Xperia 10 lll. I'd recommend trying the device in safe mode and check again.

Then try to perform software repair by the Xperia Companion 

If the issue still remains, you will need to contact Sony to arrange a service for the device 

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