topic Re: Streaming apps missing in Other TVs

Streaming apps missing

calliesam — Sat, 10 Aug 2019 22:37:06 GMT

Sony bravia lost all streaming. Reset everything. Network connection works. Please advise how to fix.

Re: Streaming apps missing

Sean_Mc — Mon, 12 Aug 2019 15:49:04 GMT

Hi there,

Welcome to the Sony Community.

Can you let me know the full model of your BRAVIA TV?

Best wishes,

Sean Mc

Re: Streaming apps missing

calliesam — Mon, 12 Aug 2019 16:04:39 GMT

Model: KDL-55EX720
Serial: 3006151
Software version: PKG4.027AAA
F0:BF:97:33:F2:93

TY

Sent from my iPhone

Re: Streaming apps missing

AtharTanwri — Fri, 16 Aug 2019 07:23:02 GMT

VEWD is removed from my Sony W66E. Kindly add any m3u player in upcoming W66E software.

Re: Streaming apps missing

calliesam — Sun, 18 Aug 2019 00:42:24 GMT

Model: KDL-55EX720
Serial: 3006151
Software version: PKG4.027AAA
F0:BF:97:33:F2:93

Re: Streaming apps missing

The_Black_Rose — Wed, 21 Aug 2019 15:40:11 GMT

Hi Calliesam,

That's very strange. I believe you can refresh the connection to the server, the feature is called Refresh Internet content. You can do that by pressing Home - Settings - Network - Refresh Internet content.

Cheers,

The_Black_Rose

Re: Streaming apps missing

calliesam — Wed, 21 Aug 2019 16:42:27 GMT

Tried that. Internet is fine just no streaming apps. All are gone from the menu. Last software upgrade turned 50” Bravia smart tv into a paper weight. Have always bought Sony electronics for last 30+ years. Now will replace every sony in house and will NEVER purchase another Sony product. Sony has not been helpful in resolving issue.

Sent from my iPhone

Re: Streaming apps missing

LightFoot — Wed, 21 Aug 2019 17:25:15 GMT

Hi @calliesam

It’s a good excuse to update your vintage 2011 TV to 4K HDR before 8K becomes the norm 😀

You should note that this is a user community, so nobody cares if you NEVER buy a Sony product again. But I can certainly understand your frustration.

Just in case you are not aware, you could add a Fire TV or Roku Stick to give you a host of streaming services if you are interested in increasing the longevity of your TVs.

Re: Streaming apps missing

The_Black_Rose — Thu, 22 Aug 2019 14:32:43 GMT

Hi Calliesam,

Have you tried connecting the TV to a different network? It might be network connection related.

Cheers,

The_Black_Rose