New Sony Xperia Z3 Compact tablet - can't get beyond the booting screen

Philip2 — Fri, 03 Mar 2017 21:03:26 GMT

Hi there,

I recently bought a brand new Xperia Z3 Compact tablet from a seller who had surplus stock. However, as soon as I tried to turn it on... It simply gets stuck in a loop on the initial loading screen. I've Googled this endlessly, and so far I can only really see people having issues with cell phones and tablets that they've been using for a while - nobody appears to have my issue where, straight out of the box the thing won't even start.

I've tried the Companion reinstallation several times now and it doesn't appear to be doing anything at all. I've tried the reset button next to the SD slot and I've hard reset it several times. Still zilch.

Can anyone offer any assistance?

Re: New Sony Xperia Z3 Compact tablet - can't get beyond the booting screen

ChloeS — Tue, 30 May 2017 02:02:41 GMT

Hi @Philip2,

Welcome to the community.

Sorry to hear about this :smileysad:. If you have attempted the software repair using Xperia Companion and are still unable to get the tablet to boot up, I would suggest getting in contact with your Local support.

Good luck

topic New Sony Xperia Z3 Compact tablet - can't get beyond the booting screen in Tablets

New Sony Xperia Z3 Compact tablet - can't get beyond the booting screen

Re: New Sony Xperia Z3 Compact tablet - can't get beyond the booting screen