topic Re: SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version in Hi-fi Systems

SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

JasonUK1974 — Tue, 09 Jun 2020 02:54:32 GMT

The STR-DN1080 AV receiver Chromecast capability is slowly disappearing with many apps now unable to stream to it due to the fact Sony has NOT incorporated the latest Chromecast Built-in software update (currently at 1.47.xxxx) making it incompatible with current apps. Sony is currently providing 1.21.xxx version Chromecast Built-in software which is very much out of date into their most recent firmware update. The issue has been confirmed by both Google and TIDAL technical support.

The resolution to the problem is for Sony to incorporate the latest Chromecast Built-in software which is provided to them by Google into a firmware update which isn't a lot of work. This would go a long way to solving a lot of ***** off Sony customers who are livid with Sony's poor customer support and response to complaints about this very problem.

Pick up your game Sony, it's not like it's going to cost you money to solve this issue on products your sold unsuspecting customers - Google has already done the hard work on the software side, just provide it! 😞

https://support.google.com/chromecast/thread/39531774?hl=en

Re: SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

JasonUK1974 — Tue, 09 Jun 2020 03:02:38 GMT

This is a lie and many of us were duped by Sony - Please update the Chromecast version provided by Google to restore functionality!

Re: SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

Chappers_2000 — Sun, 14 Jun 2020 14:11:52 GMT

I concur.

Used to use the casting function all the time, now it doesn't work hardly ever. Occasionally I can cast directly from my Android phone's Deezer app, but it is patchy and doesn't play for long. I cannot initiate a Cast using Google Assistant at all, be that my phone's assistant or a google home device. It starts the Casting screen, but then that's it.

This was actually one of the reasons I chose this amp. This is not acceptable.

Re: SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

chriscolden — Wed, 17 Jun 2020 12:46:02 GMT

Sorry for hijacking your thread, however its not just limited to the STR-DN1080. I have the HT-XT2 and this has also not received any firmware updates since 2017 (which i think is 1 year after it was released). This weekend I noticed it was no longer playing as part of a group I was casting too, I then realised it was completely missing from all apps on my mobile as well as the chrome browser on my desktop.

I knew for a long time that the chromecast software was old on it, however it no longer working has made me rather mad. It's not like its a cheap device.

Sony need to sort this out. Some of these devices really aren't old at all and I'd expect support for a least 3 years after it was removed from retail.

Re: SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

thestroyer — Wed, 23 Sep 2020 21:12:28 GMT

I have the very same issue. Sony please fix it.

Re: SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

andyp250 — Thu, 24 Sep 2020 04:15:59 GMT

I have the same issue. Terrible service from Sony.

Re: SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

JasonUK1974 — Tue, 20 Oct 2020 16:21:30 GMT

Anyone having issues with the STR-DN1080 and Chromecast - Sony have just released new firmware.

Firmware Update version M41.R.0516 for STR-DN1080

Adds support for Chromecast built-in for Audio v1.36
https://www.sony.co.uk/electronics/support/audio-components-receivers-amplifiers/str-dn1080/downloads/00016980

Better late than NEVER!

SONY, pick up your game!

Re: SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

The_Answer_ — Tue, 27 Oct 2020 09:56:23 GMT

Having the same issue, since the latest update M41.R.0516, which should supposedly fix this issue... I had a radio app, which worked fine until this update. No connection possible anymore, the device is not even visible anymore!

I still have to reset my Router, which has helped before, but I cannot say that the use of the STR-DN1080 has been without problems. I hope Sony will release some updates soon, to add some stability to this system...

Re: SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

nicolasem — Fri, 15 Jan 2021 06:44:58 GMT

I have a similar problem of apparent incompatibility between Chromecast and my Sony STR-DN1080 Receiver.
It had worked heretically for a while now: it works for a bit, then I get a gray screen with sound till working. For a while I suspected the problem was with my Chromecast device, as it is getting quite hot; disconnecting it and reconnecting it seemed to help for a bit.
I just got a brand new Chromecast with Google TV, and the problem is even worse, as the image flicker from the beginning. When the Chromecast device is plugged into my TV set directly (LG OLED) it works just fine. When I plug it into my Sony STR-DN1080, it either does not work at all, or at times it works for a minute of two, then gray screen again.
Note that I installed the latest Firmeware M41.R.0516, but it did not solve the issue. Also note that I have an Amazon TV Fire Stick in another HDMI port of my receiver, which works just fine; exchanging HDMI ports shows that the problem is not related to the HDMI port, as the Chromecast device does not work, whatever port it is in.
It is a shame, as I picked this Sony as it is advertised as working smoothly with Google Home environment.
I have tried many different configurations of the HDMI Setting in the Sony receiver, as well as the resolution 4K or not) in the Chromecast device, without success.

Re: SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

Pentium_Gladio — Tue, 19 Jan 2021 18:38:00 GMT

#30125142 Did you try factory reset the amp using the steps here: https://helpguide.sony.net/ha/strdn108/v1/en/contents/TP0001221267.html

Re: SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

The_Answer_ — Sat, 23 Jan 2021 20:52:08 GMT

Yes, doesn't help. Still having the issue, no answer from Sony. BS.

I managed to get a more stable spotify connection, don't know anymore how. But the casting issue remains.

Re: SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

Win_88 — Tue, 26 Jan 2021 16:26:48 GMT

I'll pass this on to my Sony contact just in case anything can be done about it.

Re: SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

Win_88 — Tue, 02 Feb 2021 19:45:25 GMT

So after a bit of searching I found this:

The M41.R.0516 update added support for Chromecast Audio v1.36
https://www.sony.co.uk/electronics/support/audio-components-receivers-amplifiers/str-dn1080/downloads/00016980

Also the latest Chromecast Audio is 1.42.172094
https://support.google.com/chromecast/answer/7124014?hl=en

They may not be matching but it's not as detrimental as it sounds. On the other hand, could you list which apps are you failing to use for casting to the amp? Do other apps work?

Win_88

Re: SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

The_Answer_ — Wed, 03 Feb 2021 08:29:41 GMT

Hi Win_88,

Thanks for your reply.

I tested it with google home and an app called 'radio belgium'. Doesn't work for either of them. Didn't find a working app yet.

Google home detects 'something'. But when I select the device, it says that a connection is not possible or the device is not found.

I'll check into it, would be nice if it works again, the FM tuner is filling in the gap now 😉

Re: SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

Geoffsolman — Thu, 11 Feb 2021 14:48:27 GMT

I have the same issue

Re: SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

Joe_Dohn — Wed, 24 Feb 2021 13:23:41 GMT

@The_Answer_ @Geoffsolman

Have you tried using Spotify or YouTube Music?

Re: SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

The_Answer_ — Tue, 13 Apr 2021 07:58:14 GMT

Hi Joe,

Spotify works fine, but with spotify connect, not through the casting device...

Google Home doesn't find the google cast module either, I did a factory reset just 2 weeks ago, no difference.

Re: SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

andreabellitto — Tue, 06 May 2025 10:45:32 GMT

Hi Sony Support,

With the latest firmware M41.R.0518 for your STR-DN1080 you’ve shipped Chromecast Built-in at version 1.36, which is now over 3 years out of date. This causes serious audio-streaming issues from mobile devices—particularly with stereo FLAC files at 5762 kbps and 192 kHz—that play back erratically and suffer frequent dropouts due to an inadequate buffering strategy.

Example issues encountered:

FLAC files (2 channels, 5762 kbps, 192 kHz) → constant interruptions
Inability to fully enjoy high-resolution, lossless audio
Frustrating experience on recent smartphones (Android and iOS)

Request:
Please release a new firmware update for the integrated Chromecast Audio, upgrading it to at least version 1.56.281627, which includes numerous bug fixes and improvements over the very old 1.36 release. Google has already made this build available, so it shouldn’t require significant development work—and it would resolve the majority of customer complaints.

Thank you for your attention: delivering this update would fix a persistent malfunction and help restore confidence in your products.

— A frustrated STR-DN1080 user

Re: SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

elev8ed — Mon, 14 Jul 2025 13:28:51 GMT

Hi was having the same issue with Chromecast on the DN1080 however I believe I have found the oversight that is causing the issue as I now have casting working and wanted to leave the solution here for anyone else looking for it.

Go in to the DN1080's menu and select ::: Listen > Music Service List > Chromecast

You will get a popup asking you to accept new T&C's for its use, once agreed Chromecast appears to function correctly. I now have casting working from my Pixel and the chrome browser just fine direct to the DN1080 amp.

Hope this helps others out.

I believe that the service is disabled until agreement to the T&C's is done via that menu option.