topic Re: Sony Support App in General chat

Sony Support App

Jonnie1266 — Sun, 01 Oct 2017 14:41:58 GMT

Hi,

Anyone out there having trouble launching the iOS Sony Support App ?

Mine updated to the latest version but each time I try to open it a message says that it is currently unavailable and to try again later. I have 11 notifications which I cannot do anything about. According to the Sony support site the last maintenance was in March so I figure it shouldn't be down at the minute.

Re: Sony Support App

Jonnie1266 — Mon, 02 Oct 2017 09:01:45 GMT

Hooray

Looks like it was down for maintenance after all - https://www.sony.net/SonyInfo/SupportAll/supportapp/en_gb/index.html?s_tc=sppapp_eu_gb_cmnty

Albeit for a few days rather than just the one !

Re: Sony Support App

jumpsuit — Mon, 02 Oct 2017 12:58:05 GMT

Hi @Jonnie1266

Yes, this can happen sometimes.

Probably best to blame gremlins

Re: Sony Support App

iantowle — Mon, 03 Sep 2018 11:38:31 GMT

Trying to log onto Play Memories to download new camera App. Unable to log on, screen comes up with error message saying to try later. This seems to have been the situation for months! What is the problem?