Cashback page down - fears problems ahead

cptmrcalm — Tue, 21 Aug 2018 18:47:43 GMT

Forgive my rather pessimistic attitude off the bat. I will try not to show my fustrations right away.

Ive just had a life time of problems with issues like this- i can already see me having a battle.

I hope Im wrong.

I new that claiming cashback was never going to be easy or quick.

So straight off the bat:

The page is down.

Before doing all of this, i had terrible problems resolving an account so I called the number

02073652810. Whilst on the phone, I tried to sort the cashback and just as I guessed before i called - i have to claim cashback online.

I was told a photo of the base of the camera showing the model number and a receipt will do.

I was told I have until the November to resolve.

Anyone any ideas?

Anyone any advice?

Re: Cashback page down - fears problems ahead

cptmrcalm — Wed, 22 Aug 2018 12:52:47 GMT

Site and web page back up.

Here goes... uploaded files. Will report back on Sony's response.

Bracing one's self.

Sean_Mc — Fri, 24 Aug 2018 09:39:19 GMT

Hi there,

Welcome to the Sony Community.

Glad to hear the website worked for you.

Best wishes,

Sean Mc