topic Re: Play memories online in General chat

Play memories online

jaytann — Sat, 23 Jun 2018 18:34:43 GMT

hi, does anyone know how to increase the storage space from 5gb on playmemories online to continue uploading videos

thanks

Re: Play memories online

Sean_Mc — Mon, 25 Jun 2018 10:49:39 GMT

Hi there,

If you're uploading to the website manually I don't think this is possible. In total, 5 GB of photos and videos can be uploaded.

Best wishes,

Sean Mc

Re: Play memories online

jaytann — Mon, 25 Jun 2018 10:53:22 GMT

Thanks Sean

Jay

Re: Play memories online

jaytann — Sun, 01 Jul 2018 20:00:26 GMT

Hi Sean,

i have opened up another playmemories account due to the 5gb space getting used up. doe you know how to flip from one account to another on the Album app on sony android tv as it just lists one account and i cant find a way to sign out and sign into the second new account.

thanks

jay

Re: Play memories online

Win_88 — Tue, 03 Jul 2018 14:46:02 GMT

Hi jaytann,

It is true that you can't sign out from the Album app itself but you can do so by going to Settings and scrolling down to the accounts section where you can sign out by selecting remove account.

Win_88

Re: Play memories online

jaytann — Tue, 03 Jul 2018 17:06:10 GMT

Hi

Do you mean the settings on the tv with an accounts section in it or on the computer memoriesonline program?
Thanks

Jay

Re: Play memories online

Win_88 — Wed, 04 Jul 2018 11:13:06 GMT

Hi again,

No I meant the settings on the TV.

Win_88

Re: Play memories online

jaytann — Fri, 06 Jul 2018 14:12:10 GMT

Perfect. Thanks for your help

Jay