topic Re: Adobe error on Sony laptop in General chat

Adobe error on Sony laptop

Reese8 — Mon, 25 Jun 2018 11:30:08 GMT

Hi all. I'm totally new to Adobe products and trying to find some advice.
How do I deal with the Adobe Reader error message: 'Adobe Acrobat Reader has found an error it can't correct'.

It shows up for one PDF format document but not others. Why does the program give me this pop up every time?

I am using Sony Vaio T13 laptop on Windows 8

Adobe Acrobat Reader DC (15.0)
Thanks very much in advance for all your help

Re: Adobe error on Sony laptop

Almou_10 — Tue, 26 Jun 2018 10:35:12 GMT

Hi Reese8,

I think it's better to post this issue on the support channel of Adobe, but before that, you can make sure that you have the latest version of Adobe Reader installed on your laptop.

Cheers,

Almou_10

Re: Adobe error on Sony laptop

david0019 — Mon, 02 Jul 2018 16:01:22 GMT

Adobe releases regular security updates for Acrobat Reader DC and Acrobat DC. Installing the latest updates might solve the issue.

Open Acrobat Reader DC or Acrobat DC.
Select Help > Check for Updates.

3.Check for updates If the Updater dialog box appears, click Yes.

You may refer to this pdf recovery page or below steps to clear the App Data Cache.