topic Re: DPP-F800 in General chat

DPP-F800

PawelSokolowski — Sat, 09 Jun 2018 20:32:26 GMT

Anyone knows why Sony does not publish drivers on their sites ?

For 2 days I am trying to print some photographs on S-Frame printer, DPP-F800.

Unfortunately I misplaced somewhere original CD that came with it.

On support pages there are no drivers for this device.

I tried to put images created in Photoshop to SD card to print it, it shows big question mark, and does not read the file.

I tried changing filename to short one, putting the file in main directory, nothing helps.

I have to print these pictures for Monday, and I am loosing my nerves already.

Most of the 3rd party sites with drivers are not trustworthy, you can get malware as a free bonus.

I cannot understand why drivers are not available online.

Sean_Mc — Tue, 12 Jun 2018 13:46:18 GMT

Hi Pawel,

Welcome to the Sony Community.

You can find more details here.

Best wishes,

Sean Mc

PawelSokolowski — Mon, 18 Jun 2018 12:09:50 GMT

Thanks for your response,

There is no driver for the DPP-F800 under link you sent me, only PlayMemories.

This is the problem I was writing about, there is a page about Sony device, and no driver to download.

This makes the device unusable as a printer, still working from SD, but it's not what I want.

Regards

Pawel

Sean_Mc — Mon, 18 Jun 2018 14:27:32 GMT

Hi Pawel,

I would recommend getting in touch with the support team for further help here.

Best wishes,

Sean Mc