Phone stuck in a loop

MrBilly1 — Tue, 05 Jun 2018 14:01:48 GMT

I have a xperia xa2 and it's stuck on a start up loop. I can still charge the phone and I have tried the restart using the volume key and power key buttons but all I get is the phone turning off, I can't get to the screen which gives the options to reboot, wipe cache ect. I have tried companion on the pc but no luck.

This phone is only a couple of months old.

I'm tired of this happening as my other xperia phones end up with glitches and end up sending it off for repair.

Come on Sony, take the time to make a phone last like the good old days.

Re: Phone stuck in a loop

Pascale_F — Tue, 05 Jun 2018 19:47:33 GMT

Hi MrBilly1,

You'll need to post about this over on the Sony Mobile forum here.

Thanks,

Pascale

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Phone stuck in a loop

Re: Phone stuck in a loop