topic Re: Help logging in to sony.co.uk in General chat

Help logging in to sony.co.uk

jamesmac80 — Tue, 21 Nov 2017 18:56:48 GMT

Hello

I had to make this new account to just get in to post this message.

I can't login to sony.co.uk with my main account. It says that a verification email has been sent and if it hasn't click here..

So I click and it pulls up an error page.. It's been like this for days now.. Who can I contact to get this fixed?

Thanks

Re: Help logging in to sony.co.uk

jumpsuit — Wed, 22 Nov 2017 11:05:43 GMT

Hi @jamesmac80

I have escalated this to one of the site admin for you.

They should be in touch with you in the next day or two.

Re: Help logging in to sony.co.uk

jamesmac80 — Wed, 22 Nov 2017 11:07:23 GMT

Thank you very much.

Re: Help logging in to sony.co.uk

jumpsuit — Wed, 22 Nov 2017 11:18:44 GMT

You're welcome

Re: Help logging in to sony.co.uk

jamesmac80 — Thu, 23 Nov 2017 14:12:36 GMT

Now all I get is the following:

Sorry, you need to activate your account before you can sign in to MySony. We can see that your account originates from one of the other online services from the Sony group but we can''t see which one it is. Click here to see the full list of online services then please go to your original online service to get further instructions.

I have signed in and out of every sony account I own.. I need to register my new sony tv and claim cashback.. please fix this asap! only sony.co.uk / and this community wont let me sign on 😞