topic (ASK) sony pcs-xg55 suddenly power off in General chat

(ASK) sony pcs-xg55 suddenly power off

Pandawaa — Thu, 12 Oct 2017 10:12:53 GMT

hey all,

i want to ask,

i have sony pcs-xg55 video conference that suddenly power off

i have check log of that device and i found error about :

a. software overhead

b. packet loss

can someone please explain to me about that error log?

and how to fix that problem?

sorry for my bad english

jumpsuit — Thu, 12 Oct 2017 13:48:13 GMT

Hi @Pandawaa and welcome to the Community

Are you able to power on the unit?

Also are there any updates available for it?

Pandawaa — Mon, 16 Oct 2017 02:26:15 GMT

hi, thanks for your reply,

after i wait for 3 days i was able to power on device.

so any suggest what poblem in my devices?

sorry for my bad english