topic Re: losing tv channels on kd-65xe9305 in General chat

losing tv channels on kd-65xe9305

costakouppas — Tue, 12 Sep 2017 22:59:29 GMT

Ive only had the tv for 2 weeks now, I tune the tv and get around 125 or so channels, the following day when i put the tv on ive only got around 25, it has lost most of them, i retune and get them all again, this keeps on happeing, its done it about 6 tiimes now, any idea

Re: losing tv channels on kd-65xe9305

cass_n — Wed, 13 Sep 2017 13:25:21 GMT

Hi @costakouppas,

Within 'Techincal Set-up' (HOME > Settings > Channel setup > Digital setup > Technical Set-up), can you try turning off 'Auto Service Update' and 'Service Replacement' to see if this resolves the issue?

Cheers,

Re: losing tv channels on kd-65xe9305

costakouppas — Wed, 13 Sep 2017 21:39:48 GMT

Thanks for the help. will give it a go and come back to you if it works, i take it by doing this it will not auto update but will i get notification if update is avalable

Costa

Re: losing tv channels on kd-65xe9305

costakouppas — Wed, 20 Sep 2017 20:18:10 GMT

Hi thanks for the help, so far so good, just a question this, will i not get any station updates as i take it i will need them to update

Re: losing tv channels on kd-65xe9305

cass_n — Thu, 21 Sep 2017 09:08:51 GMT

Hi @costakouppas - glad to hear it. Yes you will need to update manually from now on (but you won't need to do so very often, so hopefully won't be too much of an issue!).