Music Centre for PC - how to revert info added by 'Acquire unknown Properties' (12 tones..etc)

dvpumas — Tue, 07 Jan 2020 15:32:59 GMT

Hi,

To get missing information such as album titles, etc. I selected all my songs and right clicked 'Acquire unknown Properties'.

Unfortunately, it messed up everything. To give only one example, it replaced many of my song titles by the Japanese title (in Kanji characters).

How can I revert this?

Emptying everything to then re-upload everything will, not only take time, but also erase all my playlists.

I tried contacting Sony via their website but under the category Music Centre it wasn't possible (or I'm blind)

Many thanks,

Re: Music Centre for PC - how to revert info added by 'Acquire unknown Properties' (12 tones..etc)

Sean_Mc — Thu, 09 Jan 2020 11:25:55 GMT

Hi there,

Welcome to the Sony Community.

The Sony Support team can be contacted here for further help.

Best wishes,

Sean