Sony sound bar HT-SF150 disconnecting during use

reysk83 — Mon, 26 Aug 2019 17:38:26 GMT

Hi people

I just got Sony sound bar HT-SF150. It's connected to my Samsung TV with HDMI and the optical cable. The bar switches itself off during use like watching movies on Netflix through xbox or when I listen spotify through the bar on my samsung phone. I tried resetting the bar.

Also the remote stopped working completely after just one use. It won't turn the bar on or off and when bar is on when I press buttons on the remote nothing happens. Checked the batteries and nothing. I only used it for one day. Any ideas are much appreciated. Thanks

Re: Sony sound bar HT-SF150 disconnecting during use

Sean_Mc — Thu, 29 Aug 2019 10:17:44 GMT

Hi there,

Welcome to the Sony Community.

Please follow the steps here to troubleshoot this issue.

Let me know how you get on?

Best wishes,

Sean

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Sony sound bar HT-SF150 disconnecting during use

Re: Sony sound bar HT-SF150 disconnecting during use