topic Re: Sony Summer Cashback Summer 2019 - Can not get to claim web page in General chat

Sony Summer Cashback Summer 2019 - Can not get to claim web page

stonemrh — Thu, 25 Jul 2019 13:15:53 GMT

Hi There,

I click on the claim link (https://www.sony.co.uk/cashback/summer) and login with my sony account. The next screen asks me if I want to link my accounts. I press no. The next web page is then the "My products' page with no details at all about claiming the cashback. The website it re-directs to is here: https://www.sony.co.uk/mysony

Does anyone know the direct link to the website for the cashback claim form?

This has also been raised as case number 18771117.

Re: Sony Summer Cashback Summer 2019 - Can not get to claim web page

EdwinaU — Fri, 26 Jul 2019 18:34:28 GMT

Hi there,

Welcome to the Sony Community.

We will check this and update you when we have more information. Until then, some of our members may be able to help.

Best wishes,
Ed

Re: Sony Summer Cashback Summer 2019 - Can not get to claim web page

Blencogo — Fri, 26 Jul 2019 21:24:25 GMT

At the bottom of this page click on ‘Offers and Promotions’ and click through to ‘Claim Cashback’.

Make sure you are signed in to My Sony or this forum before clicking on the link.

The direct link is as you say
https://www.sony.co.uk/cashback/summer

This works fine for me.

Re: Sony Summer Cashback Summer 2019 - Can not get to claim web page

stonemrh — Thu, 01 Aug 2019 12:57:40 GMT

Hi All,

I finally fixed this by going directly to this link after login to My Sony:

https://www.sony.co.uk/cashback/summer/product-validation

This website is the form, filled this in on Friday, got the cashback into my account yesterday (5 days).

So cashback works when you have the correct website details 🙂

Thanks to all that responded.