topic Re: Cashback summer 2019 Case number 18637682 in General chat

Cashback summer 2019 Case number 18637682

sparky377 — Tue, 25 Jun 2019 17:24:14 GMT

What can I do?

I made a claim in a AX700 I bought from Curry’s 16/05/19.

I sent jpeg of serial number and pdf of the receipt from Curry’s.

you would think the receipt would be proof of ownership but not according to Sony.

Received an email 3 days ag requesting a copy of invoice and giving 10 days to respond.

Contacted Currys same day. Have forwarded copies of invoice 3 times but had no response.

Now 6 days to go and no further forward despite respectful requests they at least acknowledge my emails. Nothing. What to do next?

Re: Cashback summer 2019 Case number 18637682

yin8838 — Wed, 26 Jun 2019 00:35:53 GMT

have the same problems as you . think sony is meesing us about with their scheming scams to booost their profits.

I am fustrated after sending two proof of documents which they reject , seems like its a hard way to claim their so call cash backs .

Re: Cashback summer 2019 Case number 18637682

Leelaart1961 — Mon, 21 Oct 2019 19:02:22 GMT

having the same problem too I am going to tell people on social media, to make public awareness.

Re: Cashback summer 2019 Case number 18637682

sparky377 — Mon, 21 Oct 2019 20:44:41 GMT

The biggest problem was to persuade Curry’s to provide an invoice acceptable to Sony. Once I received it and sent it off, Sony paid cash back in less than two weeks. Just a frustrating process.

Re: Cashback summer 2019 Case number 18637682

yin8838 — Tue, 22 Oct 2019 03:22:02 GMT

Sony ? there’re a nightmare !

Sent from Mail for Windows 10