topic Re: Amazon Prime app won't launch after blu ray firmware update in General chat

Amazon Prime app won't launch after blu ray firmware update

gattaca712 — Wed, 24 Apr 2019 13:20:48 GMT

I downloaded the most recent firmware update on my Sony BDP BX620 blu ray player, and now my Amazon Prime app won't launch. Netflix and Hulu work just fine.

Re: Amazon Prime app won't launch after blu ray firmware update

Anonymous — Thu, 25 Apr 2019 18:06:05 GMT

Hi there,

Have you tried a factory reset?

Best wishes,

Re: Amazon Prime app won't launch after blu ray firmware update

gattaca712 — Thu, 25 Apr 2019 19:52:26 GMT

I tried that already, but thanks.