topic Betreff: Sony cashback - no payment received in General chat

Sony cashback - no payment received

Hopperd — Thu, 22 Feb 2018 17:27:13 GMT

has anybody experienced problems getting the cashback. I received a mail saying payment due in 5 days but that was 3 months ago! Theres no e mail address to reply to.................

Betreff: Sony cashback - no payment received

IamNic — Thu, 22 Feb 2018 17:28:53 GMT

Hi @Hopperd,

I escalated your issue to the support.

They should get back to you soon.

- Nic

Betreff: Sony cashback - no payment received

IamNic — Sun, 25 Feb 2018 23:47:19 GMT

Hello @Hopperd,

I checked with Support and they told me the following:

the claim was confirmed to be delivered on 21/11/2017. Please check your bank statement 4 days before and after this date, for transactions from "WorldPay" or "LinkNetwork".

- Nic

Betreff: Sony cashback - no payment received

Roobster — Mon, 26 Feb 2018 08:50:29 GMT

Same, received email stating payment would be in my bank within 5 days still waiting. This is not good service from Sony. My TV was purchased on 22nd December still not payment 2 months later

Betreff: Sony cashback - no payment received

IamNic — Tue, 20 Mar 2018 21:30:11 GMT

Hi @Roobster,

according to the documentation of the support the cashback was validated on the 25th of February and the transaction will be made by an automated system within 28 days.

The transaction will be from "World Pay" or "Link Network".

If the cashback money is not transferred by the end of next week, please get back to me.

- Nic

Betreff: Sony cashback - no payment received

jamcijamci — Thu, 21 Feb 2019 19:03:32 GMT

Big mess with this kind of promotions

1 Long time to recive back many

2 no clear and easy to make claim

3 TIME!!

4 my confirmation email ( after 1,5 month ! ) belong wrong link to check my claim status LOL WOW !!! great game !!! nice to Sony nahhhhhh I change my opinion about Sony .. It's terrible IT service or very foxy 😞

5 Disappointed !!!!

Betreff: Sony cashback - no payment received

jamcijamci — Thu, 21 Feb 2019 19:09:02 GMT

To stay updated, please click on the “See the status of your claim” link below the “Claim” button on the Cashback offer homepage and after this use link I've got this ... https://www.sony.co.uk/cashback/summer/campaign-ended If got ..... congratulations