https://community.sony.hu/t5/general-chat/cashback-problem/m-p/2577142#M10237 <P>Hello there,<BR />On 08/01/2019 I purchased an ILCE-7M2 camera and on 08/02/2019 I made a request to take my cashback. Yesterday when I checked the status from the sony's website, I saw a message that told me to reply on the last email. This email never appeared in my inbox. So, I decided to call the service section here in Greece. They told me that the problem is that in the receipt doesn't described the model of the camera and that I sould send again a new receipt. I phoned to the shop that I bought the camera and they send just a confimation that descibed that the receipt that I send to Sony is for the ILCE-7M2 with the appropriate serial number. Now, I'm just waiting to see a new problem. Can someone tell me what else sould I do?<BR />Thank you very much<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="The receipt" style="width: 1024px;"><img src="https://community.sony.hu/t5/image/serverpage/image-id/416742i76DA392AC2F331CF/image-size/large?v=v2&amp;px=999" role="button" title="111sony a7ii.jpg" alt="The receipt" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">The receipt</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="The confirmation" style="width: 493px;"><img src="https://community.sony.hu/t5/image/serverpage/image-id/416743iF1912DC5B71AD017/image-size/large?v=v2&amp;px=999" role="button" title="confirmation.jpg" alt="The confirmation" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">The confirmation</span></span></P> Mon, 11 Feb 2019 22:29:15 GMT nickzerze 2019-02-11T22:29:15Z https://community.sony.hu/t5/general-chat/cashback-problem/m-p/2577142#M10237 <P>Hello there,<BR />On 08/01/2019 I purchased an ILCE-7M2 camera and on 08/02/2019 I made a request to take my cashback. Yesterday when I checked the status from the sony's website, I saw a message that told me to reply on the last email. This email never appeared in my inbox. So, I decided to call the service section here in Greece. They told me that the problem is that in the receipt doesn't described the model of the camera and that I sould send again a new receipt. I phoned to the shop that I bought the camera and they send just a confimation that descibed that the receipt that I send to Sony is for the ILCE-7M2 with the appropriate serial number. Now, I'm just waiting to see a new problem. Can someone tell me what else sould I do?<BR />Thank you very much<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="The receipt" style="width: 1024px;"><img src="https://community.sony.hu/t5/image/serverpage/image-id/416742i76DA392AC2F331CF/image-size/large?v=v2&amp;px=999" role="button" title="111sony a7ii.jpg" alt="The receipt" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">The receipt</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="The confirmation" style="width: 493px;"><img src="https://community.sony.hu/t5/image/serverpage/image-id/416743iF1912DC5B71AD017/image-size/large?v=v2&amp;px=999" role="button" title="confirmation.jpg" alt="The confirmation" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">The confirmation</span></span></P> Mon, 11 Feb 2019 22:29:15 GMT https://community.sony.hu/t5/general-chat/cashback-problem/m-p/2577142#M10237 nickzerze 2019-02-11T22:29:15Z https://community.sony.hu/t5/general-chat/cashback-problem/m-p/2578825#M10258 <P>Hi nickzerze,</P><P>&nbsp;</P><P>I'll try passing this to my contact at Sony.</P><P>&nbsp;</P><P>&nbsp;</P><P>Cheers,</P><P>The_Black_Rose</P> Fri, 15 Feb 2019 09:57:49 GMT https://community.sony.hu/t5/general-chat/cashback-problem/m-p/2578825#M10258 The_Black_Rose 2019-02-15T09:57:49Z