topic Re: How to turn USB debugging on with broken screen in Z Series

How to turn USB debugging on with broken screen

Hajmy — Wed, 30 Aug 2017 12:53:02 GMT

Hello guys I need help. My phone fell off my pocket and the screen got broken and the display is still working but the touch response not. So I need to turn the usb debugging on somehow without using the screen so I can get to the phone. Any tips ?

Re: How to turn USB debugging on with broken screen

Jonas — Wed, 30 Aug 2017 13:17:34 GMT

Hi @Hajmy, welcome to our forum and I'm sorry to hear about your device.

There is a guide here at our forum that I wrote a while back on how to enable USB debugging and force the phone to use MTP mode so you can connect it to a computer and transfer your pictures / create a backup. You can find it at the link below!

/t5/FAQ/How-to-perform-a-backup-transfer-data-when-the-touch-screen-isn/m-p/1212631

Let me know if that helps!

Re: How to turn USB debugging on with broken screen

Hajmy — Wed, 30 Aug 2017 17:33:56 GMT

Thank you very much man you helped me really good. Its working

Re: How to turn USB debugging on with broken screen

Jonas — Tue, 05 Sep 2017 08:31:43 GMT

Hi again @Hajmy,

You're very welcome and I'm really glad to hear that you were able to get everything working!

Let me know if there is anything else I may assist you with!

Re: How to turn USB debugging on with broken screen

HerbertJones — Fri, 08 Sep 2017 13:27:21 GMT

w0w great support forum admin

Re: How to turn USB debugging on with broken screen

Jonas — Wed, 20 Sep 2017 12:08:26 GMT

Hi @HerbertJones, thank you for the kind words!

Let me know if there is anything I can assist you with!

Re: How to turn USB debugging on with broken screen

HerbertJones — Mon, 25 Sep 2017 14:22:08 GMT

For now I don't have problem on my phone but I think I love to buy that latest phone of sony.

Re: How to turn USB debugging on with broken screen

agro — Thu, 19 Oct 2017 22:13:55 GMT

Hi there!

I challenge you to go to the next level:
My phone is in same conditions, broken screen, (touch doesn't work) but visible, USB debugging disabled and OTG disabled too (or at least it doesn't work for me, not even after rebooting).

Is there any way to take control of the phone at this point? (the rest of it works perfectly).

I've tried some adb things, but no luck without debugging enabled. Any ideas? As far as I know, there is no recovery interface on my Z5 Compact by default, so chances become less I think.

Thank you in advance!

Re: How to turn USB debugging on with broken screen

Jonas — Thu, 26 Oct 2017 12:57:57 GMT

Hi @agro, sorry to hear about your phone.

Have you tried with a different OTG cable/adapter, or a different mouse? Just to make sure that either of them is not the cause of the phone not detecting the mouse so you can operate the screen with the mouse.

You are correct that there is no recovery menu / interface in our Xperia devices and without having USB debugging enabled and forcing the device to MTP mode, you will not be able to access the internal storage using a computer.

Let me know how it works with another mouse / cable/adapter!

Re: How to turn USB debugging on with broken screen

Gs138 — Thu, 21 Dec 2017 15:51:37 GMT

what do i do if my screen is fully broken and i cant see

Re: How to turn USB debugging on with broken screen

Jonas — Fri, 29 Dec 2017 14:24:45 GMT

Hi @Gs138, sorry to hear about what has happened to your device.

If you can't see anything on the display, I'm afraid that you will not be able to access any settings in the device.

Re: How to turn USB debugging on with broken screen

MOoNOo — Wed, 05 Jun 2019 04:16:53 GMT

I have the same problem with xperia z3+, I want to know if you found the solution???
I could'nt connect mouse with otg to my xperia!
and also my touchscreen is crashed!
and my debbuging mode is off !
please help me!

Re: How to turn USB debugging on with broken screen

jay7779 — Tue, 20 Aug 2019 13:03:37 GMT

People will simply pretend you don't exsist.

All broken screen usb debugging remedies start with ''just access your screen and do this''. This is where we're at, it's a joke.