topic Re: Bad Bluetooth LDAC audio signal in X Series

Bad Bluetooth LDAC audio signal

POGSEE — Thu, 30 Mar 2017 16:37:19 GMT

I'm using Sony h.ear on 100ABN. Since LDAC update on my Xperia X on Nougat concept (now build no. N4F26T14) the signal cuts out some times while the phone is in my right pocket the audio can stutter, especially if I turn my head to the left. Can this be investigated and fixed in a future update? I have factory reset the phone. Happens with both Google Play music and SoundCloud. Apart from that this phone and these headphones are awesome.

Thanks,

-Laurence

Re: Bad Bluetooth LDAC audio signal

PelDiPzs — Thu, 30 Mar 2017 20:24:29 GMT

I have the same problem with speaker srs-xb3.

Re: Bad Bluetooth LDAC audio signal

Beethoven9 — Tue, 25 Apr 2017 21:12:34 GMT

I have the same issue, when phone is in right pocket and i turn my head to the right. Same headphones work perfectly in other devices.

Re: Bad Bluetooth LDAC audio signal

Beethoven9 — Sat, 29 Apr 2017 17:52:51 GMT

What do we do with this? Is it a software or hardware issue? Update or repair?

Re: Bad Bluetooth LDAC audio signal

Beethoven9 — Thu, 22 Jun 2017 18:50:54 GMT

It's June now. No one's answered this. Dissatisfied.

Re: Bad Bluetooth LDAC audio signal

talmarsh — Thu, 22 Jun 2017 19:05:03 GMT

Maybe you can try the new firmware 7.1.1

I have a X Compact 7,0, same cans.

I'm always on sound quality preferred but only use cases is phone next to me on the desk. Only connection problem ls I have are when going to another room. BUT connection prefered mode significantly improves reception.

Hope this helps. I'll try putting the phone in my pocket to see if I can recreate this beford switching to 7.1.1

Re: Bad Bluetooth LDAC audio signal

Beethoven9 — Thu, 22 Jun 2017 19:31:46 GMT

Not sure where these settings are..

Re: Bad Bluetooth LDAC audio signal

talmarsh — Thu, 22 Jun 2017 20:05:34 GMT

When connecting the 100ABN to your phone you should see a notification "LDAC device connected" tap it and you'll get to "LDAC playback quality" menu with two options: Sound quality perferred or Best effort.

You can also access this by going to [Phone] Settings > Sound > [Quality] Accessory settings > LDAC playback quality.

This is actually intended to prevent interference between 2.4GHZ WIFI and the "pumped" BT but it seems to improve reception overall (could just be placebo, but definetly worth a try!).

*This is all on 7.0...

Re: Bad Bluetooth LDAC audio signal

Beethoven9 — Thu, 22 Jun 2017 22:38:02 GMT

It's greyed out on my device.

Re: Bad Bluetooth LDAC audio signal

talmarsh — Fri, 23 Jun 2017 04:33:21 GMT

Only available when connected to a Ldac Bluetooth device...

Re: Bad Bluetooth LDAC audio signal

POGSEE — Fri, 23 Jun 2017 06:41:29 GMT

It does happen a lot on best effort or not actually, that's the thing. I think the BT transmitters in the phone . Even with subsequent updates to 7.1.1 it didn't improve. I switched to a Moto Z Play phone and it's totally fine. Much better battery life too. I'll come back to Sony when they make a phone with battery capacity appropriate for the screen size