topic Sony Xperia X - headphones not supported in X Series

Sony Xperia X - headphones not supported

Diana2110 — Fri, 19 May 2017 18:38:46 GMT

Hello,

My headphones stopped working all of a sudden and the message that i get is headphones not supported. I tried using another pair, sony ones and the same message appears.

I have also installed Smart connect but that did not help at all.

Some advice would be great. Thank you!

Re: Sony Xperia X - headphones not supported

Uliwooly — Fri, 19 May 2017 19:49:43 GMT

@Diana2110

What if you test your phone in >>> safe mode

Re: Sony Xperia X - headphones not supported

Diana2110 — Fri, 19 May 2017 23:18:47 GMT

Hello,

Just tried and it still shows the same kind of message. Any other ideas?

Thank you!