topic Re: Call log is Too slow and not smooth in X Series

Call log is Too slow and not smooth

Farhad2 — Sun, 26 Mar 2017 15:58:39 GMT

In new update call log list(resent call) is too slow when i roll the list and somthine it has lag.

Re: Call log is Too slow and not smooth

Jake-SonyXperia — Mon, 27 Mar 2017 04:42:07 GMT

Welcome to the community,

I am sorry to hear about the issue with the call log.

This could be related to bad data causing issues with the Phone app specifically. I would first suggest clearing out the Data from within the Phone application and then testing to see if the lag has been removed.

Note: this will remove all the call log data, so make sure you have taken down all the information you need from it.

Apps > Settings > Apps > Press the 3 circles at the top right-hand side > Press Show System > Scroll through the list at the bottom and find Phone > Press Storage > Press Clear Data

Let me know how you get on.

Re: Call log is Too slow and not smooth

Farhad2 — Mon, 27 Mar 2017 06:53:35 GMT

Your solution was not useful
I think this problem related to new android because when i updated my android system this problem wa appeared
I didnt install any extension app related to call log app

Re: Call log is Too slow and not smooth

Jake-SonyXperia — Mon, 27 Mar 2017 23:34:20 GMT

There is a way to help clarify where the issue may be coming from, can you please boot to Safe mode and advise if the same issue occurs?

safe mode

Please let me know.

Re: Call log is Too slow and not smooth

ankitkmr25 — Wed, 19 Apr 2017 17:51:09 GMT

Same issue here. The call log lags during scrolling.

Re: Call log is Too slow and not smooth

jax_luis — Mon, 08 May 2017 19:39:36 GMT

problem is same in xperia x f5122.. nd it is from new 7 update

Re: Call log is Too slow and not smooth

Number23 — Fri, 12 May 2017 07:28:08 GMT

Same problem in my xperia x. SONY please fix this!