topic Re: Can't receive texts in X Series

Can't receive texts

Jay898 — Tue, 31 Jan 2017 20:16:11 GMT

I can't receive texts on my Xperia X. Also when I send on it says it cannot send but does send. Can anyone help?

Re: Can't receive texts

Tue, 31 Jan 2017 21:04:09 GMT

@Jay898 wrote:
I can't receive texts on my Xperia X. Also when I send on it says it cannot send but does send. Can anyone help?

Did you tried do that in other phone (to add your sim card in other phone), also are you sure that issue is not with you operator connection?

Re: Can't receive texts

Jonas — Wed, 01 Feb 2017 15:09:06 GMT

Hi @Jay898,

I'm sorry to hear about that.

If you send a text message to yourself (put your own number as receiver of the text), are you then able to receive the text message?

If you are, there shouldn't be any troubles with the phone and I would recommend trying with a new SIM card or another SIM card in your phone, if you can borrow one from a friend!

Let me know how it goes!