topic Re: Messaging photo attachment in X Series

Messaging photo attachment

Dan35 — Thu, 04 May 2017 03:13:07 GMT

Can't send photos through stock messaging app, all photos become pixelated when sent to others. Even pixelated previewing the photo before sending. This phone has a great camera but this feature needs to get fixed so difficult using other apps just to send a photo to someone elseLooks much better in Gallery

Re: Messaging photo attachment

Qatrium — Thu, 04 May 2017 04:50:04 GMT

Hello @Dan35 and welcome to the community!

This is quite normal, you are sending through the stock messaging app so I assume that you're talking about sending image attachments in MMS. MMS has a maximum allowed size that is set by your network operator.

The largest limit I've seen was 1MB per MMS, so even if the photo is originally in high resolution, the messaging app (any messaging app on any phone) will resize it to fit the size limit of the MMS. That's why the resized photo will look either pixilated or tiny.

You can contact your network operator to know the exact allowed size, but I don't think there's a possibility to ask for increasing that limit.

Of course, the best alternative is sending photos via email, WhatsApp, Hangouts, etc.

Re: Messaging photo attachment

_alexdon_ — Thu, 04 May 2017 05:25:05 GMT

@Quester @Dan35 Just to add to what Quester said, even via whatsapp or messenger from facebook the photos are resized. If you want to have the original size, use services like google drive or send directly via email (limited though).

Re: Messaging photo attachment

Lord_viridis — Thu, 04 May 2017 09:44:41 GMT

As said, generally mms is not great for picture sharing and images are compressed and resized to very small levels.

Look at Internet based messaging services that whilst still compressed, offer better quality.