topic Re: whatsapp recording issue in X Series

whatsapp recording issue

AT12 — Tue, 02 May 2017 10:06:37 GMT

On first voice record messege in whatsapp the recorded messege has no sound. like a silent messege. at second record its ok.

did anyone had the same issue?

Re: whatsapp recording issue

Jake-SonyXperia — Wed, 03 May 2017 01:42:04 GMT

Hi @AT12,

Welcome to the community,

As this is a third party application you may need to look at uninstalling and reinstalling if the application continues to do this every time, are you having issues with other applications using the microphone to record?

Please let me know.

Re: whatsapp recording issue

AT12 — Wed, 03 May 2017 15:12:44 GMT

Hello,

thanks for answering my question.

i tried to reinstall, did not solve.

i downloaded a few recording app and they were just fone.

this issue goes only with whatsapp.

Re: whatsapp recording issue

Jake-SonyXperia — Thu, 04 May 2017 00:10:04 GMT

I see, then, in this case, you may need to take this up with the developers of WhatsApp as this sounds related to that application in particular.

I believe you can find their details by searching in google, they do have a website that allows communication directly.

Let me know how you get on.

Re: whatsapp recording issue

AT12 — Thu, 04 May 2017 12:07:24 GMT

Just this morning whatsapp released an update and it seems that it has solved the problem.

thx.

Re: whatsapp recording issue

Jake-SonyXperia — Fri, 05 May 2017 01:00:50 GMT

That's great news, glad this was resolved for you