topic Re: Headphone problem, keeps cutting out and playing though speakers in X Series

Headphone problem, keeps cutting out and playing though speakers

olismith6 — Wed, 11 Jan 2017 18:30:14 GMT

Hi.

I have only had my X for under a month. I went to view a youtube video, put headphones on (AKG K451) to not disturb people, and about 30 secs in, it paused. I pressed play again, and the phone played the sound through the speakers, even though the headphones are plugged in.

The headphones work, but the phone seems to reject them. I have tried other headphones, they work fine?? The headphones work fine with my laptop and other devices? Any ideas? I cant be arsed to send it off to get fixed as I've just got it and transfered all my data onto it.

Thanks in advance.

Re: Headphone problem, keeps cutting out and playing though speakers

Uliwooly — Wed, 11 Jan 2017 19:23:03 GMT

@Brapple

Based on your description, there's nothing wrong with your phone, there's nothing wrong with your headphones, just a compatibility issue.

Re: Headphone problem, keeps cutting out and playing though speakers

heavings — Tue, 17 Jan 2017 17:10:39 GMT

It is not a compatibility issue, it is a problem with the phone. I have this problem with my Xperia X too.

I am using headphones through the 3.5mm jack. If I stop playback and then resume it a short while later (maybe after using a few other apps in the meantime), the sound will come through the speakers, rather than the (still attached) headphones.

Please fix!

Re: Headphone problem, keeps cutting out and playing though speakers

Jesky — Fri, 24 Feb 2017 21:01:26 GMT

I have the same probleme too , with beats by dre , all of this seem to have start off when I did the last android update 7.0 nugat, what about you guys ? same ? Could be a problem from the android update

Re: Headphone problem, keeps cutting out and playing though speakers

rob101010101010 — Mon, 06 Mar 2017 05:51:36 GMT

I am also having the same issues and have found the following:

* When listening to music through Google Play Music the headphones disconnect when screen turns off, the headphones need to be reset before they are recognised again

- this happens with Bose QC20 but not B&W P5's

- It is definatly a software issue but unique to specific hardware models

- When using SoundAbout you can overcome the headphones switching off but you need to manually switch when you want a different output

Cheers.