topic Re: ICE information on lock screen on Nougat in X Series

ICE information on lock screen on Nougat

Kaia — Thu, 29 Dec 2016 20:10:52 GMT

Hi,

Does anybody managed to get ICE information onto lock screen after Nougat update?

I added ICE contacts but can't find any other option to show them on lock screen as I used to be with Marshmellow. There is nothing about ICE on lock screen. Only keypad fpr PIN and Call 112 button.

Re: ICE information on lock screen on Nougat

_alexdon_ — Thu, 29 Dec 2016 20:26:07 GMT

@Kaia There should be a text with emergency call/info, tap on that and there is emergency information, tap there. Thats what I found, haven't set up that field.

Re: ICE information on lock screen on Nougat

Kaia — Thu, 29 Dec 2016 21:13:29 GMT

@Alexdon thanks, but there is nothing about ICE on my lockscreen. The upper text asks fingerprint or PIN and lower lets you call 911/112. Do you have more stuff on your lockscreen?

I also can't find any settings to show/hide ICE on lockscreen but thats probably by design of Nougat version.

Re: ICE information on lock screen on Nougat

_alexdon_ — Thu, 29 Dec 2016 21:20:30 GMT

@Kaia If you tap on that text Hadabi there? What do you get?

Re: ICE information on lock screen on Nougat

Kaia — Thu, 29 Dec 2016 21:35:35 GMT

Thank you very much alexdon!!! I thought that "Hadaabi" button dials directly to 911/112 so I never tested it to avoid false emergency calls.

I tested it now and it opens another screen with ICE information button. Kinda cumbersome solution compared to previous Android version where you can get the ICE data directly from lock screen by one click.

Re: ICE information on lock screen on Nougat

_alexdon_ — Fri, 30 Dec 2016 07:30:47 GMT

@Kaia You are welcome. Will see if I can find more info about this.

Re: ICE information on lock screen on Nougat

Christofer — Tue, 03 Jan 2017 16:30:10 GMT

Hi @Kaia,

I'm glad to see that @alexdon were able to help you with this.

I do understand what you're saying regarding how this feature works though so I will forward this as user feedback. Thanks for sharing your thoughts!

Re: ICE information on lock screen on Nougat

Kaia — Sat, 14 Jan 2017 11:46:15 GMT

Hey,

One more thing which got strangely different in Nougat compared to Marshmellow regarding ICE information. On Marshmellow you have the international term ICE leading to ICE Information from lock-screen on every language. On Nougat you getting for example in Estonian language a button "Hädaabi" for ICE info and it's not much helping when you on abroad. How could medical personnel in Germany know that "Hädaabi" means ICE information? Or should user quickly change the phone's language to English during the heart attack... (retoric question)

Re: ICE information on lock screen on Nougat

Selvinhb — Wed, 18 Jan 2017 05:58:58 GMT

Please fix the ICE information, is very important...

Re: ICE information on lock screen on Nougat

Christofer — Wed, 18 Jan 2017 16:20:46 GMT

@Kaia I see your point and I appreciate that you take the time to provide this feedback.

@Selvinhb Hi, this has been forwarded internally as user feedback. I'm very sorry for any inconvenience this may cause.

Re: ICE information on lock screen on Nougat

Aurora1 — Wed, 02 Aug 2017 12:17:39 GMT

Hi! I updated to Nougat only recently and the lock screen does not display the international symbol or "ICE". It only says "Nödsamtal", that is "Emergency calls" in Swedish. The last reply from Sony Xperia support was in January and now it is August, so when is this going to be fixed? To my mind this is one of the really important functions.